Last Updated: February 3, 2025

Welcome to Pikalo! By accessing and using our website, mobile application, or ordering from our restaurant, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

1.1 These Terms and Conditions govern your use of Pikalo’s services, including online and in-person orders.

1.2 We reserve the right to update, modify, or remove any part of these terms at any time without prior notice.

1.3 Continued use of our services after changes constitute acceptance of the revised terms.

2. Ordering and Payment

2.1 All orders are subject to availability. Pikalo reserves the right to refuse or cancel any order at our discretion.

2.2 Payment must be made at the time of ordering, either online or in person. We accept major credit/debit cards and other payment methods as listed on our website.

2.3 Prices are subject to change without prior notice, and promotions or discounts may be subject to additional terms.

3. Delivery and Pickup

3.1 Delivery times are estimated and may vary due to traffic, weather, or other unforeseen circumstances.

3.2 Pikalo is not responsible for delays or failures in delivery due to incorrect or incomplete information provided by the customer.

3.3 Once an order is marked as delivered or picked up, Pikalo is no longer responsible for its condition or handling.

4. Refunds and Cancellations

4.1 Orders cannot be canceled or modified once they have been prepared.

4.2 If you receive an incorrect or unsatisfactory order, please contact us within [insert timeframe] for resolution. Refunds or replacements are issued at our discretion.

4.3 Refunds, if applicable, will be processed within [insert timeframe] and returned to the original payment method.

5. Food Allergies and Dietary Restrictions

5.1 Pikalo offers a variety of food items, but we cannot guarantee that any dish is completely free from allergens.

5.2 Customers with food allergies or dietary restrictions should notify staff before placing an order.

6. Use of Our Website and App

6.1 You agree to use Pikalo’s website and mobile app for lawful purposes only.

6.2 Unauthorized use, including but not limited to hacking, fraudulent transactions, or scraping content, is strictly prohibited.

7. Liability Disclaimer

7.1 Pikalo is not liable for any direct, indirect, or incidental damages arising from the use of our services.

7.2 We are not responsible for any health-related issues resulting from food consumption. Customers assume all risks associated with food allergies and intolerances.

8. Intellectual Property

8.1 All content, logos, images, and materials on Pikalo’s website and promotional materials are the intellectual property of Pikalo and may not be used without permission.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of [Insert State/Country]. Any disputes shall be resolved in the appropriate courts of this jurisdiction.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:[Insert Contact Information]

By using Pikalo’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.